Terms & Conditions

Terms & Conditions

Welcome to The Sun & Beauty Room. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Website Use

• By accessing our website, you agree to be bound by these terms.
• We may update these terms periodically, and your continued use signifies acceptance of any changes.

2. Products and Services

• Products and services are for personal use only. Resale is prohibited.
• We reserve the right to cancel orders that may violate these terms.

3. Return & Refund Policy

• No refunds or exchanges on purchases, including treatment packages, except for defective items.
• Unwanted products can be returned within 7 days for store credit, in original condition.
• Manufacturing defects must be reported within 7 days for exchange.
• Sale items can only be exchanged if defective.

4. Payment

• We accept various payment methods, including Visa, Mastercard, and EFT.
• Payment must be made in full before order processing.

5. Delivery

• Free delivery for orders over R800 within South Africa.
• Orders ship within 2-7 working days.
• Delivery charges apply for orders below R800.

6. Privacy Policy

• We are committed to protecting your privacy and personal information.

7. Intellectual Property

• All content on our website is protected by intellectual property laws. Use of our content for commercial purposes without permission is prohibited.

8. Limitation of Liability

• We are not liable for any damages arising from the use of our website or products.

9. Governing Law

• These terms are governed by the laws of South Africa.

By using our website, you acknowledge that you have read and agree to these terms and conditions. If you have any questions or concerns, please contact us.